The Avanti app combines multiple features including live train tracking and the ability to pick your favourite seat when booking ahead - an essential for peak times! When it comes to payments and refunds, the Avanti West Coast app makes that easy too. It keeps all the travel essentials you might require in one place, enabling you to simply open one app while travelling without having to flick through several to find what you need. The Avanti West Coast app contains everything you need for your train journey, from booking your ticket to providing you with entertainment for long trips and saving your favourite or frequent journeys. Before 6pm on the day BEFORE you travel - no admin fee.You won't be able to change the station from which you departure.Tickets cannot be changed if they have expired.Change seat on the same service is available for Avanti services when there is seat availability.The time and date of a return ticket cannot be changed if the original ticket has been partially used.Advance tickets are non-refundable but can be changed.Changes made to Anytime and Off-Peak ticket- any admin fees will be calculated at checkout and ticket price changes may apply, where an additional fee or refund will be stated depending on the fare difference of your original and new journey.To do this, please call 03 and choose option 5. Up to the departure time of your train, you can amend the date and time of your Advance ticket, but not the route, and you'll need to pay the £10 admin fee as well as any difference in fares. If it's after 6pm the day before travel, normal terms and conditions apply. After 6pm on the day BEFORE you travel - £10 admin fee.Changes made to Advance Tickets - BEFORE 6pm on the day BEFORE you travel - no admin fee.You won't be able to change the station at which you arrive.You won't be able to change the station from which you depart.You won’t be able to change your journey if you’ve booked a Plus Bus, Travel Card or Bike reservation as an extra.Only E-tickets and uncollected paper tickets can be amended.Available for Advance, Anytime or, Off-Peak tickets.Remember: Even if you booked your tickets via our website, there are more options for changing your journey if you do it via our app.
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